How reviews work
vonbaerreviews.com is Von Baer's own review site. It shows every review collected for orders at vonbaer.com, at every rating, and explains how the scores and summaries are made.
Where reviews come from
Von Baer collects reviews through Stamped, a review platform for online shops. After an order arrives, Stamped emails the customer a link to review it. Reviews can also be written on the product's page at vonbaer.com. This site shows the same reviews, updated from Stamped.
Verified buyers
"Verified buyer" means Stamped matched the review to an order at vonbaer.com. 1,425 of the 1,439 reviews here are verified.
What is published
Every rating from one to five stars is published. A review is removed only for spam, abuse or personal details, whatever its rating. Reviews are not edited. When the same customer submitted the same words twice for the same product, the review is counted once (2 such duplicates).
How the score is calculated
The score is a plain average of every review: 4.92 from 1,439 reviews, shown as 4.9. Nothing is weighted, and older reviews count the same as new ones. 98.5% of reviewers give four or five stars.
AI summaries
The "Customers say" summaries are written by an AI model from the text of every review for that page, including all the lower ratings, and checked against the counts on the page before they are published. Each summary shows the date it was written.
Topics
"Mentioned in reviews" counts the reviews that use words about a topic: "quality" or "craftsmanship" for quality, "gift", "husband" or "birthday" for gifts, and so on. A review can count for more than one topic.
Videos
Every video says who made it. Von Baer's own videos are marked "Von Baer walkthrough". Videos made by people and publications outside Von Baer are marked "Independent video" when Von Baer has confirmed it did not gift the product or pay for the video, and "Third-party video" otherwise. If Von Baer gifts a product or pays for a video shown here, that video's page says so.
Videos are embedded from YouTube as published, without edits, and the views in them are their creators' own. Where a video covers more than Von Baer, the player starts at the part about Von Baer, with a link to the full video.
Replies
Von Baer can reply to any review. Replies appear under the review they answer.
Who runs this site
This site is owned and run by Von Baer. It is not an independent review platform. For reviews on sites Von Baer does not run, see Is Von Baer a good brand?